Terms & Conditions

Effective Date: 06/01/2025
J'Cee A'dor, LLC
Website: www.JceeAdor.com

These Terms and Conditions ("Terms") govern the use of our website, services, and the purchase of our products. By placing an order or using our site, you agree to these Terms. If you do not agree, please do not use our services.

1. Our Commitment to You
At J'Cee A'Dor, we are committed to providing you with high-quality, handcrafted skincare products made with care and transparency. We aim to:
Offer clear and accurate product information
Provide secure and smooth ordering experiences
Respond to customer service inquiries in a timely and respectful manner
Handle your data responsibly (see our [Privacy Policy])
Deliver products that meet or exceed expectations

2. Your Responsibilities as a Customer
When engaging with our business, we expect you to:
Provide accurate, complete information when placing orders
Use our products as intended and according to label instructions
Respect the intellectual property on our website
Reach out with concerns or issues before leaving negative feedback—we want the opportunity to make things right

3. Product Information and Use
All products are handmade in small batches, so slight variations in texture, scent, or color may occur. This is part of the artisanal quality we stand by.
Important: Our products are for external use only and are not intended to diagnose, treat, or cure medical conditions.
Always perform a patch test, especially if you have sensitive skin or known allergies. Discontinue use if irritation occurs.

4. Orders and Fulfillment
Orders are accepted via our website and processed within 1 - 2 business days.
All prices are listed in US currency and are subject to change.
Full payment is required at checkout to confirm your order.
Once shipped, you will receive tracking information via email.
We reserve the right to cancel or refuse any order at our discretion, including those suspected of fraudulent activity.

5. Shipping
We ship domestically (and internationally if applicable). Shipping rates and estimated delivery times will be provided at checkout.
We are not responsible for:
Delays caused by carriers
Packages marked "delivered" but not received
Incorrect shipping information provided at checkout
See our Shipping Policy for more details.

6. Returns & Refunds
Due to the personal nature of skincare products, we do not accept returns. If your order arrives damaged or incorrect, please contact us within 7 days of delivery with your order number and photo evidence. We’ll offer a replacement, store credit, or refund where appropriate.

7. Promotions and Discounts
Promotions and discounts are valid only during the specified period and cannot be applied retroactively. Some discounts may not be combined. We reserve the right to end promotions at any time.

8. Intellectual Property
All content, including product descriptions, images, logos, and branding on this website, is the exclusive property of J'Cee Ador LLC and is protected by copyright laws. Unauthorized use is strictly prohibited.

9. Disclaimer
We make no medical claims. While our ingredients are natural and safe for most skin types, each person’s skin is different. Use at your own discretion and always check the ingredient list if you have allergies or sensitivities.

10. Updates to These Terms
We may revise these Terms and Conditions at any time. Updated versions will be posted on this page with the effective date. Your continued use of our website constitutes acceptance of the updated terms.

11. Contact Us
Have a question? We’re happy to help.
Email: info@JceeAdor.com
Business Address 3468 Olivia Ridge Ct Suwanee, Ga 30024